How it works: Special X benefits and services

Get access to resources, shared expertise, and personalized support to help you navigate the system and get better results for your child.

Monthly membership package — Join Special X today to tap into our expertise and start creating a plan to move your family forward.

Membership is month-to-month, with plans starting at $50/month after your free 30-day trial. Here's what you get:
01
Dedicated Care Navigator

Trusted partner

With Special X, you’ll have a dedicated Care Navigator to support you every step of the way. Care Navigators are parents who understand what you're going through and how the system works. They’re available to answer questions, help you prepare for appointments, and connect you with additional resources. Think of your Navigator as an experienced guide, a shoulder to lean on, and a coach to help you move forward.
02
Boost Calls

Planning and coaching

You'll have regular Boost Calls with your Care Navigator to create your plan, set priorities, and take action. This unique call is part coaching, part strategizing, part moving the goalposts to help you work smarter, stay ahead of challenges, and take a proactive approach to getting your child what they need.
03
Information and support

Information and support

Get unlimited access to deep shared knowledge that can help you take action and improve results. From research reports to our parent-driven knowledge base that’s always growing, you can tap into collective wisdom without having to reinvent the wheel. We also provide full administrative support including refund processing, real-time bill monitoring, and intake autofill—just scan documents from your phone.
04
Simplify and streamline

Simplify and streamline

Manage all of your child’s care and personal information in one simple, secure place—on your phone or tablet. Using our cloud-based platform, all you have to do is take pictures of your documents and the Super Binder system organizes them in the app, making it easy to build a personalized profile and complete life-plan that you can share with your care team to get everyone on the same page.
Coming soon
A community that cares

A community that cares

When you join Special X, you’ll gain a village. Meet other parents who share the same circumstances you do and learn through topic-centered discussions with specialists. Every member of our private parent community is verified so you can feel safe, supported, and free to be yourself.

Additional services

Dealing with your insurance company, multiple care providers, school administrators—it’s a lot, especially when you have a family to take care of, too. Sometimes we all need a little extra support. Special X offers a number of additional services to help you manage specific needs with clearly defined goals, roles, and fees.

Whether it’s handling an insurance appeal from start to finish or matching you with an education specialist to accompany you to your IEP, the Special X team is ready to help. Talk to your navigator for more information about what is available to you.